Achieve business success through growing a high-performing team

Interview: Sallina Jeffrey, The Mentoring Movement

The Secret Ingredients of High-Performing Teams: Trust, Emotional Intelligence, and Happiness

As the workplace continues to evolve, the keys to building and sustaining high-performing teams remain trust, emotional intelligence, and happiness. In this compelling episode of the Work Wonders podcast, Sallina Jeffrey, founder of The Mentoring Movement, takes a deep dive into the heart of organizational culture. Listen

Sallina’s journey from a young sales executive to a visionary leader in the corporate world is nothing short of inspiring. It’s a tale of curiosity, transformation, and the pursuit of creating an environment where employees are productive, engaged, and fulfilled. Her insights into ‘quiet quitting’ and employee disengagement serve as a wake-up call to organizations everywhere.

The Crucial Role of  Trust

In the podcast, Sallina shares her experiences and research on the relationship between trust and team performance. Trust is not just a feel-good factor; it’s a strategic asset that can significantly impact an organization’s bottom line. High trust in teams leads to better collaboration, innovation, and a willingness to go above and beyond. Without trust, teams flounder, creativity is stifled, and engagement plummets.

The Alarming Impact of Unhappiness at Work

With most of our waking hours spent working, it’s alarming that a significant number of people are unhappy in their jobs. This unhappiness has far-reaching implications, not just for the individual but for society at large. It diminishes productivity, hampers well-being, and can even perpetuate a toxic culture. Sallina stresses the importance of creating a work environment where authenticity is celebrated, diversity is valued, and open communication is the norm.

Emotional Intelligence: The Bridge to Trust and Performance

Emotional intelligence is a cornerstone in the architecture of trust. Leaders who exhibit high emotional intelligence are better equipped to foster trust, creating engaged and high-performing teams. Sallina posits that emotional intelligence can be nurtured, and it’s this ability to learn and grow in our emotional capacities that can transform workplaces into spaces of well-being and innovation.

Key Takeaways from the Work Wonders our Interview with Sallina Jeffrey

1. Trust is the Backbone of High Performance: Teams cannot function effectively without trust. Building trust requires consistent, authentic engagement from leaders.

2. Happiness is Non-Negotiable: An unhappy workforce harms an organization’s health. Creating a culture that prioritizes employee happiness is not only humane but strategic.

3. Emotional Intelligence Drives Trust: Emotional intelligence is the fuel that powers the engine of trust within teams. It’s not innate; it can be developed and honed over time.

4. Quiet Quitting is a Symptom, Not the Disease: The trend of ‘quiet quitting’ is a symptom of deeper issues within an organization, often stemming from a lack of trust, emotional intelligence, and happiness.

5. Leadership is Evolving: The role of a leader is no longer just about driving performance. It’s about caring for the well-being of the team and leading with empathy.

Sallina’s message is clear: to create an innovative, high-performing culture, organizations must invest in the human side of business. Trust, emotional intelligence, and workplace happiness are not just buzzwords; they are essential components that can drive an organization towards success.

For more insightful conversations like this, subscribe to the Work Wonders podcast.

And if you’d like to learn more about the Mentoring Movement or connect with Sallina:

The Mentoring Movement website

Sallina Jeffrey on LinkedIn

Remember, the transformation towards high-performing teams begins with a single step: a commitment to understanding and fostering the human elements that make our workplaces thrive. Aster HR is here to help you when you take that step.

About Susan Rochester

Susan is Senior Consultant and Coach at Aster HR. She also co-hosts the Work Wonders podcast with Angela Gauci. With over 20 years experience in consulting and coaching, Susan provides clarity and insights for our clients based on past experience and the latest research.

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