Two surprising reasons for poor performance

Sometimes a person or team just isn’t achieving, even though their skills, knowledge and experience indicate they should be doing well.

What’s going on?

Often, the answer is deceptively simple. By taking time to diagnose the reason, you will be in a better position to fix poor performance – fast!

1. Don’t know

– what’s expected, what’s important, where to start, how to start…

Some possible reasons and solutions:

• Too short a time in the job – address the ‘don’t know’ factors
• Too long in the job – consider other options

2. Don’t care

– they know what’s expected, but they’re not motivated to do it…  (this one is harder to fix)

Some possible reasons and solutions:

• Purpose not articulated – do it now
• Purpose articulated, but doesn’t excite (the ‘so what’ factor) – move on, recruit more carefully in the future

How do you fix performance problems?  Please let us know below.